Returns & Exchanges
We want you to love your Draper James purchase, but if for any reason you are not completely satisfied, we accept returns of unworn, unwashed, and unaltered merchandise within 30 days of the original ship date. Domestic returns are easy and convenient through our online portal to ensure a seamless experience for our customers.
Start Your Return
Visit our online Returns Center and enter your order number and shipping zip code to initiate the process and select the items you wish to send back.
Print Your Label
Select your preferred return method and print the prepaid shipping label provided by our system; a small return shipping fee will be deducted from your final refund.
Pack Your Items
Carefully place your items in the original packaging or a sturdy shipping box, ensuring all original tags are attached and the packing slip is included.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy; once received at our warehouse, please allow 7-10 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing